Voucher Terms & Conditions

These terms and conditions (”Terms”) apply to the use and redemption of vouchers (”Vouchers”) provided by Claymore Racing Ltd (”we,” ”us,” or ”our”) on our website www.claymoreracing.com (”Website”). By purchasing, using, or redeeming a Voucher, you agree to be bound by these Terms. Please read them carefully before proceeding.

Voucher Use and Redemption

  1. Vouchers may be purchased through our Website and can be redeemed for eligible goods, services, shares, or merchandise listed on our Website, subject to the terms outlined below. Vouchers may also be used on shipping costs.

  2. The Voucher is redeemable from the date it is gifted for a period of 75 days (”Redemption Period”). The recipient of the Voucher will be notified via email within 45 days from the date the Voucher is sent to them. If the Voucher isn’t claimed within the Redemption Period, the purchaser of the Voucher will be notified that the Voucher has remained unspent. The purchaser will have the option to either use the Voucher themselves or request a refund, subject to the refund policy outlined in section 3.

  3. Any unspent balance on a Voucher will remain available for future purchases. For instance, if there is a remaining Voucher balance of £15, it can be used to reduce the price of a £59 share to £44. 

Voucher Expiry and Notifications

  1. The Voucher must be redeemed within the Redemption Period. If the voucher is being redeemed for shares, then we advise that there is a minimum of 100 days left of the share period for that horse to ensure the recipient/shareholder gets maximum use of member benefits. 

  2. We will send an email notification to the recipient within 45 days of the Voucher being sent to them, reminding them of the Redemption Period and the need to claim and redeem the Voucher before the expiration date. 

Refunds and Unspent Vouchers

  1. If the Voucher remains unspent by the recipient within the Redemption Period, the purchaser will be notified via email that the Voucher has not been redeemed. 

  2. The purchaser will have the option to either use the unspent Voucher themselves, subject to the terms outlined in these Terms, or request a refund for the balance of the Voucher (subject to the voucher not being partially spent). The refund will be issued using the original payment method used to purchase the Voucher. 

General Terms

  1. Vouchers cannot be exchanged for cash or resold. 

  2. We reserve the right to amend or modify these Terms at any time. Any changes to these Terms will be effective immediately upon posting on our Website. 

  3. These Terms shall be governed by and construed in accordance with the laws of Scotland, and any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland.